When I stepped into the Director of Electrical Event Services role, the division was delivering on volume—but not on profit. I redesigned auditing and invoicing processes that exposed inefficiencies and cut losses, ultimately driving margins from <1% to 6%. We weren’t just patching holes—we were future-proofing. I created internal guides, launched team trainings, and standardized workflows that aligned 100+ annual events under a single, streamlined vision. It wasn’t flashy work, but it made every project smoother—and every dollar work harder.
